Shipping policy
Where we ship
We currently ship to the United States and Canada, with fulfillment locations in both countries.
Processing time
Orders are processed within 3 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping rates and delivery times
Shipping is calculated at checkout based on your location, order weight, and the shipping option you select.
- United States (via UPS): 3–10 business days, depending on the shipping method chosen and your proximity to our fulfillment location
- Canada: 3–10 business days, depending on the shipping method chosen and your proximity to our fulfillment location
Delays
While we do our best to meet estimated delivery times, factors like weather, high shipping volume, or carrier delays are outside our control. We appreciate your patience if your order takes longer than expected.
Lost or damaged packages
If your package arrives damaged or doesn't arrive at all, contact us at thecorkibroand@yahoo.com within 3 days of the expected delivery date with your order number, and we'll help sort it out.